They believe that you become a better person as a result of your experiences that do not result in your death. I’m certain no one has ever felt better after hearing this. Let us now turn our attention to the topic of rejection. If you work in sales for a long time, you’ll have to deal with rejection.
When you’re rejected, your heart may beat, your hands may sweat, and your body may go into “fight or flight mode.” The reason for this is that our current fears have the same effect on our bodies that the fear of being devoured had on our bodies a long time ago. Since the dawn of time, humans have been traveling in groups to avoid being preyed upon by predators. There were times when a member of the tribe was left to fend for oneself. They weren’t around for very long.
That’s why we’re still afraid of being rejected, even if we don’t worry about being devoured alive.
Rejection is an intimate matter.
Rejection may elicit a wide range of emotions, from embarrassment to rage. Both of us get enraged, whether at the rejector or ourselves. All of these feelings are counterproductive, and they leave us with a bad attitude that might last the rest of the day or even longer. Some of us take rejection personally and convince ourselves that we aren’t alright as a result. Emotions like this might last for a long time. When a girl rejected him in the fifth grade, he developed a fear of being rejected in adulthood, and he was afraid of the rejection that comes with selling. If this seems all too familiar, there is a way to overcome this obstacle.
Disapproval is a one-way kind of communication.
When we communicate effectively, we exchange information. How a customer refuses a product reveals a great deal about that individual. Or at least it seems to be that way to those who’ve been rejected. When the salesman inquires, the customer often responds with a blunt no. It is they, not you, who will be in charge.
Keep a sense of humor about it; it will assist you in dealing with rejection.
If we are rejected, our brains release an opioid similar to the one released when we are in physical pain. When we laugh, a similar chemical release occurs in our bodies. A double dosage of endorphins might help ease the pain of being rejected by finding comedy in the situation and allowing ourselves to laugh.
It’s All About the Numbers
Leaders in the field of sales coaching have recently contested whether or not sales is a game of numbers or not. Sales is unquestionably a game of numbers; the more no’s you receive, the greater your chances of hearing yes. You’ll also become better at persuading, learning what worked when you got a yes, and discovering what’s most important to your customers. Make a note of what works as you research it. I advise salespeople to keep a sales notebook as part of my coaching. You may use a simple pocketbook that you keep in your car. How can you build a consistent, sustainable path to success if you don’t know what it takes to get there?
Inquire as to the Reasons
If you’re rejected, you’d better get moving before it’s too late! If you ask why now, you’ll discover a lot about your consumers, your sales process, and more. It’s possible you have nothing to lose. You’ve already been turned down, so don’t worry about it. Rejection is typically an automatic defense mechanism in the client’s mind, which is good. Because they don’t know why you’ll get them to open up and talk to you, and they’ll almost always say yes! When a seller has the audacity to inquire why I guarantee I’ve seen this happen more than once.
What’s the Second Question?
Have you ever thought about what you might ask for that would require less commitment? Consider what additional options the customer could find worthwhile. When you give people the option to make choices, you open the door to their saying no to this or yes to that. Try it out and see how many times you succeed with a backup strategy. Referrals, a lower-cost option, or revisiting the decision to buy in the long run are all excellent instances of backup requests. Your backup plan will be more effective if you know why the customer rejected your offer.
You’re Wiser Than You Believe!
Is it possible to be a jerk? That’s up to you to figure out! The great majority of people, on the other hand, are friendly. If you’ve been rejected, you’ll realize that the person who rejected you doesn’t dislike it any more than you dislike it. Rejection isn’t as bad as you think it is, even though some people use the term “elegant refusal” to describe it. The best aspect is that you won’t be eaten by anything lurking in the bush! I’ll keep my end of the bargain.